FAQ

Invoices will be sent to the customer on the same day if the invoice has been sent to Odeal for verification before 3 pm and the invoice contains all the necessary information for sending. If the invoice information arrives on a weekend, on a public holiday or in the evening/night, the invoice will be sent to the customer on the next working day. 

You can! We will send the invoice to your customer abroad by email. You can create an invoice for a foreign customer via the normal online service, and the invoice currency can be changed to a foreign currency, e.g. USD, if required. Invoices sent abroad usually have zero VAT. 

When you invoice a company located in the EU, you also need the customer's VAT number, which you can enter in the customer details. 

You can. Assistants will also need to create their own accounts on our online service and fill in their personal details for payroll purposes. In practice, a client will receive one invoice, which can be distributed to several payroll receivers. The assistants' share of the tax-free invoice is indicated in the additional information field of the invoice when the invoice is issued.

However, no job advertisement may be made in the name of Odeal Oy for the purpose of looking for assistants.

We generally process the salary on the same day the invoice status changes to paid, provided that Odeal has the necessary billing information for payroll.

Our payroll bank is Nordea, so your salary will appear in your account on the same day if you have a Nordea account. For other banks, your salary will be transferred to your account on the next business day after the payment.

To speed up the transfer of your salary, you can opt for an express payment on your invoice, which costs 15 €. With an express payment, your salary is the first to be paid in real time by instant transfer, without the need for an interbank transaction delay.

We also offer the option for instant pay, allowing you to receive your salary on the same day as the invoice is issued. The fee for instant pay is 5% of the invoiced amount excluding VAT, with conditions such as the client's payment history and credit standing being in good order.

Odeal receives your withholding tax information directly from the Tax Administration, so you do not need to submit a tax card separately. The income limit on the tax card is calculated for the whole calendar year, i.e. 12 months. The current tax card is automatically validated during each payroll transaction.

Users of the service can enter into commissioning agreements with clients. The contracting parties are therefore the biller and the customer. The contract may state that Odeal Oy acts as an intermediary for the invoices of the light entrepreneur (e.g. invoicing is done through Odeal Oy, business ID 2269472-8). 

You can invoice travel expenses to the client in connection with the work invoice, in which case the travel expenses will be reimbursed as a tax-free travel allowance in addition to the work portion of the salary.

If you do not invoice the customer for travel, you can still report it to us by submitting an online expense/travel claim for work-related travel. In this case, we can reimburse part of the invoice as tax-free travel expenses, which are not subject to the same deductions as the salary portion.

You can get tax-free benefits in the form of travel expenses, such as daily allowances, meal allowances, mileage allowances or various types of accommodation or parking allowances. Travel expenses are treated in accordance with the Tax Administration's guidelines.

If the work you do incurs costs, for example for material purchases, you can charge them to the customer or report them to us on an expense/travel invoice. Please remember to attach receipts for the expenses.

Expenses are reimbursed as taxable expenses during payroll.

Taxable expense allowances are allowances paid without withholding tax, which are declared as taxable income in the Incomes Register. For this reason, they must always be declared separately in your own tax return in order to obtain a final tax deduction.

Expenses are paid from the invoiced amount during payroll. The expenses must be reasonably proportional to the total contract billing, meaning each salary payment must also include a fair share of the wages. Expenses will be processed in accordance with the Finnish Tax Administration guidelines.

How do I deliver the receipts to you?

You can scan or photograph the receipts and attach them to the expense line when you issue the invoice. When scanning or photographing, remember to check that you can read the receipt and that the image shows all the information on the receipt. We advise keeping the receipts in their original format until the payroll process.

Odeal is for invoicing your own work. Our billing service cannot be used to sell goods.

Work that requires a special licence cannot be invoiced through Odeal, for example:
- Public order control (however, it is possible to invoice public order control at public events)
- Health and medical services, including the services of a trained masseur. Massage services can be invoiced through Odeal at the standard VAT rate, but the activity cannot be referred to as 'trained masseur' and cannot be advertised as a health service.

However, electrical and refrigeration installations are an exception. You can only charge for electrical work if you have notified Tukes of the electrical contracting. As a light contractor, a refrigeration installer can only invoice refrigeration work.
As an exception, if the installation concerns hermetically sealed appliances where the refrigerant circuit is not opened during commissioning, billing for this work is also permitted for private individuals.

Rental activities cannot be carried out through Odeal.

In addition, personal fees cannot be invoiced through the billing service. These are for example:
- Meeting fees
- Personal lecture and presentation fees
- Fees for membership of a governing body
- CEO fees

If you are unsure whether your activity is eligible for invoicing through Odeal, please contact our customer service.

You can receive card payments using the Zettle card reader. You can purchase a Zettle card reader from a retailer.

At the time of sale, a digital receipt is generated for the customer via Zettle and sent to them by email. Funds received through card payments are transferred to the Odeal payment terminal account, after which they can be withdrawn as salary by submitting a payroll request to us.

If you have purchased a Zettle card reader and wish to process card payments through Odeal, please contact us. We will then send you an invitation via email, allowing you to register as a Zettle user under Odeal's invoicing service.

Find out more from our customer service.

Please contact our customer service via email info@odeal.fi. If you have more complex or urgent questions, please call us weekdays 9-17 0800 0 4848

We are happy to help you.